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Sync Your Amazon Seller Central Sales Data to Greenback

Jan 6, 2019

Sync Your Amazon Seller Central Sales Data to Greenback

Overview

This tutorial is how to sync your Amazon Seller Central sales data to Greenback. Greenback supports North America (U.S., Canada, and Mexico marketplaces), Europe (Germany, United Kingdom, Italy, France, and Spain marketplaces), and Australia. You will need to set up each region that you sell in for Greenback to capture all of your sales and sales-related fees. Make sure that you already have a Greenback account (paid subscription) and an Amazon Seller Central account (Pro Seller monthly subscription). You must be a Super-Admin (store owner) to Authorize a Developer (Greenback) to allow access to your sales data. Then you will create your seller ID & auth token and share them with Greenback. Once added, Greenback allows collaboration and multi-user access.

Pro-Tip: Instructions are intended for Amazon Seller Central Marketplaces and Amazon Handmade with Pro Seller subscription plans.

Amazon Seller Central (North America)

1. Authorize Developer (Greenback)

From your Amazon Seller Central dashboard, go to App Store, then click on "Manage Your Apps" in the dropdown menu. Next, click on the “Authorize New Developer” (e.g. Greenback). On the Amazon MWS (Amazon Marketplace Web Service) screen, copy/paste Greenback and 356525836929 into the fields shown below and click Next.

Developer Name: Greenback

Developer ID: 356525836929

Then click "I understand…" to confirm Greenback's access on the confirmation screen. Click Next.

2. Create Seller ID and Auth Token

Find the Amazon Seller ID (at the top) and MWS Auth Token (at the bottom) that you created. Keep the tab open so that you can copy/paste them next.

Click image to enlarge:

Locate Amazon Seller ID and MWS Auth Token to add Greenback access

Now go to Greenback at: https://www.greenback.com/app/connects/amazon-seller-na and log in if you weren’t already.

3. Sync Amazon Marketplace to Greenback

In the connect box, copy/paste your seller ID and auth token into their respective fields and click Connect. You are done! Greenback will complete an initial sync and you will see your sales, marketplace fees (subscriptions, referral fees, variable closing fees), purchases, refunds, etc. if/when the data is available.

Pro-Tip: Free users have access to a limited amount of historical transactions on Greenback. Paid users can request a "Catch Me Up" support ticket to get more historical data synced to Greenback. View our Pricing Plans for more info.

Amazon Seller Central (Europe)

1. Authorize Developer (Greenback)

From your Amazon Seller Central dashboard, go to App Store, then click on "Manage Your Apps"* in the dropdown menu. Next, click on the “Authorize New Developer” (e.g. Greenback). On the Amazon MWS (Amazon Marketplace Web Service) screen, copy/paste Greenback and 570047433434 into the fields shown below and click Next.

Developer Name: Greenback

Developer ID: 570047433434

Then click "I understand…" to confirm Greenback's access on the confirmation screen. Click Next.

*Or go to: https://sellercentral.amazon.co.uk/apps/manage then Settings>User Permissions. Scroll down and click the “Authorize New Developer” button.

View Demo

2. Create Seller ID and Auth Token

Find the Amazon Seller ID (at the top) and MWS Auth Token (at the bottom) that you created. Keep the tab open so that you can copy/paste them next.

Click image to enlarge:

Locate Amazon Seller ID and MWS Auth Token to add Greenback access

Now go to Greenback at: https://www.greenback.com/app/connects/amazon-seller-eu and login in if you haven’t already.

3. Sync Amazon Marketplace to Greenback

In the connect box, copy/paste your seller ID and auth token into their respective fields and click Connect. You are done! Greenback will complete an initial sync and you will see your sales, marketplace fees (subscriptions, referral fees, variable closing fees), purchases, refunds, etc. if/when the data is available.

Amazon Seller Central (Australia)

1. Authorize Developer (Greenback)

From your Amazon Seller Central dashboard, go to App Store, then click on "Manage Your Apps"* in the dropdown menu. Next, click on the “Authorize New Developer” (e.g. Greenback). On the Amazon MWS (Amazon Marketplace Web Service) screen , copy/paste Greenback and 796434457486 in the fields shown below and click Next.

Developer Name: Greenback

Developer ID: 796434457486

Then click "I understand…" to confirm Greenback's access on the confirmation screen. Click Next.

*Or go to: https://sellercentral.amazon.com.au/apps/manage then Settings>User Permissions. Scroll down and click the “Authorize New Developer” button.

View Demo

2. Create Seller ID and Auth Token

Find the Amazon Seller ID (at the top) and MWS Auth Token (at the bottom) that you created. Keep the tab open so that you can copy/paste them next.

Click image to enlarge:

Locate Amazon Seller ID and MWS Auth Token to add Greenback access

Now go to Greenback at: https://www.greenback.com/app/connects/amazon-seller-au and log in if you haven’t already.

3. Sync Amazon Marketplace to Greenback

In the connect box, copy/paste your seller ID and auth token into their respective fields and click Connect. You are done! Greenback will complete an initial sync and you will see your sales, marketplace fees (subscriptions, referral fees, variable closing fees), purchases, refunds, etc. if/when the data is available.


How to Request Amazon Statements Older than 90 Days

If you need Amazon Seller Central statements containing transactions older than 90 days, you need to specifically request them. Amazon removes statements after 90 days by default. Here’s a video demonstrating how to request Amazon statements to be available again for processing or download.

Greenback isn’t able to access anything past 90 days unless you re-enable them. Just go in and click on "Request Report" for the statements you want to make available again for an additional 90 days.

On your Amazon Seller Central dashboard go to the Payments Summary section and click on “View Payments Summary”. Next, go to “All Statements” tab. Click on Request Report(s) for the settlement period(s) you need to access. This makes those transactions available again for 90 days and then they are removed again by default by Amazon. While they are accessible, you are essentially sharing them with Greenback just like they were new transactions being auto-fetched for you. You do not have to worry about duplicates. Greenback always searches for matching transactions and prevents them.

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