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Privacy Policy

Your privacy is important to Greenback so we've developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your personal information.

Last Updated: August 2021.

This Privacy Policy ("Policy") describes how Greenback, Inc. ("Greenback," "we," "our," "us"), a member of the Dext group of companies ("Dext Group") may collect, use, or share information we obtain through (the "Site") and/or your use of our products and services (collectively, the "Services"). Greenback is the controller of the personal information subject to this Policy.

This Policy does not apply to the privacy practices of entities that Greenback does not own or control.


Information You Provide

We may obtain information that you provide directly to us via our Services, such as when you register or open an account, sign in, pay a bill, purchase services, give us feedback, or otherwise engage with the Services. This information may include personal information, which is information that can be used to identify you individually, such as your name, mailing address, billing address, email address, phone number, occupation, company affiliation, username, or payment information. If you submit someone else's personal information (e.g., their contact information) to us, you represent that you are authorized to provide this information to us.

Information Collected Automatically

When you access our Site, we automatically collect certain information from you using automated tools, such as cookies. Cookies are small data files stored by your web browser on your device and may allow a website to recognize your device, record your preferences, track the pages you click on while visiting the website, and identify the website visited immediately beforehand. Most browsers accept cookies by default, but you may be able to adjust your browser settings to remove or reject cookies. Please note that blocking cookies may affect the availability and functionality of the Site and other websites. Also, disabling cookies may invalidate opt outs that use cookies to recognize devices that have opted out.

The types of information we collect automatically when you visit the Site may include Internet Protocol ("IP") addresses, log files, unique device identifiers, pages viewed, browser type, any links you click on to leave or interact with our Site, and other information collected from cookies and other tracking technologies. For example, we collect IP addresses to track and aggregate analytic information, such as using IP addresses to monitor the regions from which users navigate to our Services. We also collect IP addresses from users when they log into the Services as part of our log-in and security features.

We may also use certain third-party web analytics services, including Google Analytics, to help us understand and analyze how visitors use the Site and serve ads on our behalf across the Internet. We and third-party vendors may use first-party cookies or other first-party identifiers as well as third-party cookies or other third-party identifiers, to track demographics, engage in remarketing and interest-based advertising to target your interests, and improve user experience.

Your web browser may have settings that allow you to transmit a "do not track" signal when you visit various websites or use online services. Like many websites, our Site is not designed to respond to "do not track" signals received from browsers. To learn more about "do not track" signals, visit

Information Obtained from Third Parties

We also may obtain information from Dext Group companies or other companies and third parties, including when you sync a third-party account or service with our Services. We may combine information about you that we have with information we obtain from third parties, such as information we receive from service providers, to supplement the personal information you give us (e.g., validate your mailing address) to help us maintain the accuracy of your data and provide you with better service. When submitting information to a third party, you are subject to that third-party's terms of use and privacy policies.


We may use the personal information we obtain about you for various purposes, including:

Account Registration. We may use your name, address, phone number, and email address to register your account for certain Services we provide and to communicate important information to you. We may obtain additional personal information about you, such as address change information, from commercially available sources, to keep our records current. If you set up an administrator account that may be accessed by people other than you, please note that they may see and have the ability to change or delete your personal information.

To Provide Our Services and Operate Our Business. We may use your information to operate our business, including to provide you with Services you request and support related to our Services, and to help us protect our Services, including to combat fraud and protect your information. Customer Service and Technical Support. We may use your personal information, including name, address, phone number, email address, how you interact with our Services, and information about your computer configuration, to resolve questions you may have about our Services and to follow up with you about your experience. We also may offer various Internet chat services, for example, to speak with a Greenback support representative.

To Improve Services and Develop New Services. We may use your information to personalize or customize your experience and the Service, develop new features or services, and to improve the overall quality of Greenback's Services.

Feedback. We may use any information you volunteer in surveys you answer for us and combine them with answers from other customers in order to better understand our Services and how we may improve them. Answering any survey is optional.


From time to time, we may share your personal information with others, including Dext Group companies and our other affiliates, strategic partners, and service providers.

Third-Party Vendors. We may share your information, including personal information and information we collect automatically, with vendors that perform various functions to enable us to provide our Services and help us operate our business, such as website design, sending email communications, fraud detection and prevention, customer care, or performing analytics. Our contracts with these vendors require them to maintain the confidentiality of the personal information we provide to them, only act on our behalf and under our instructions, and not use personal information for purposes other than the product or service they're providing to us or on our behalf.

Response to Subpoenas and Other Legal Requests. We may share your personal information with civil authorities, law enforcement, or other government bodies when required by law (including subpoena, search warrant, or other legal process), or when we have a good faith belief we're required or permitted to do so by law, including to meet national security or legal requirements, to protect our company, or to respond to a court order or other law enforcement request. Protection of Greenback and Others. We may share your information, including account information, information we collect automatically, and personal information, when we believe it is appropriate to enforce or apply our Terms of Service, our Services' Terms and Conditions, and other agreements, or protect the rights, property, or safety of Greenback, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Business Transactions. In the event of a business transaction, such as if we sell or transfer any part of our business assets (e.g., further to a merger, reorganization, liquidation, or any other business transaction, including negotiations of such transactions), we reserve the right to disclose any information we obtain through the Services. You acknowledge that such transfers may occur as permitted by and subject to this Policy. Syncing Third-Party Accounts with Your Greenback Account. You may choose to sync certain of our Services with information from certain of your third-party merchant, accounting, vendor, or email accounts. In syncing any of your third-party accounts with our Services, we must access your third-party account. To do so, we will request your username, password, and any other login data directly from any such third-party account you choose to sync. We use this information to update and maintain the account information you download, to assist with the download process, and to enhance the Services we may provide in the future.

With your Consent. Other than as set out above, we may share your information for other reasons with your consent and may provide you with notice and the opportunity to opt out of such sharing.


The Services may include links to other websites that are owned or operated by third parties. This Policy does not apply to those websites, which may have their own privacy policies or notices that you should review to understand how they may use or disclose your personal information. We are not responsible for the content or privacy practices of any linked websites that are operated by third parties.

In addition, our Services may incorporate interactive features, such as Facebook sharing ("Social Media Features"). These Social Media Features may collect your IP address and information about which page(s) you visit on our Site, and may set a cookie to enable the feature to function properly. Information collected in connection with these types of interactions are governed by the privacy policy of the company providing the relevant Social Media Feature.


Keeping your information safe is important to us and we strive to maintain reasonable and appropriate data security measures, which are designed to help protect your personal information. Although we have implemented procedures to safeguard personal information, please be aware that it is not possible to guarantee that data transmitted via the Internet is completely secure.

Data Retention. In accordance with and as permitted by applicable law and regulations, we will retain your information as long as necessary to serve you, to maintain your account for as long as your account is active, or as otherwise needed to operate our business. When you close your account, we may continue to communicate with you about our Services, give you important business updates that may affect you, and let you know about products and services that may interest you, unless you have opted out of receiving marketing communications. We may also continue to use some of your information for business purposes and to improve our offerings or in some cases to develop new ones. We will retain and use your information as required by applicable regulations and Greenback's records and information management policies to comply with our legal and reporting obligations, resolve disputes, enforce our agreements, complete any outstanding transactions and for the detection and prevention of fraud.


If you are located outside the United States, please be aware that information we obtain about you will be processed in the United States or in other jurisdictions. By using the Services, you acknowledge your personal information may be transferred to, and processed in, jurisdictions outside your own, as described in this Policy. Please be aware that the data protection laws and regulations that apply to your personal information transferred to the United States or other countries may be different from the laws in your country of residence.


At this time, Greenback is not a "business" subject to the California Consumer Privacy Act. Additionally, Greenback does not have "established business relationships" with "customers" as those terms are defined in California's "Shine the Light" law. California residents may contact us for further information regarding our privacy practices by emailing


You can view and edit your personal information that we maintain through the Services. How you access and control information that identifies you will depend on which Services you use. You also have certain choices about the use of information that identifies you and marketing communications you receive from us. In addition, you may control certain types of information collection through the use of cookies by changing your browser settings.

Managing Marketing Communications from Us. We will honor your choices concerning marketing communications in accordance with applicable law. You may opt out of receiving marketing emails from us by clicking the unsubscribe link in the body of the email or by adjusting your email marketing preferences through your Greenback account settings. Please allow up to ten (10) business days for your request to be processed, and note that even if you choose not to receive marketing communications from us we may continue to send you service-related or transactional communications.

Access, Correction, and Deletion Rights. In accordance with applicable law, you may contact us to confirm whether we maintain your personal information and to review, access, update, correct or request deletion of your personal information that we maintain about you. Please direct any inquiries of this nature to with the subject line "Data Subject Rights Request".

Syncing Features. To disable any third-party accounts you have synced with our Services you may disable such synching through your Greenback account settings.

Analytics Features. As described above, we may use certain third-party web analytics services, including Google Analytics. To find out more about how these third-party analytics services manage the privacy of information in conjunction with delivering ads online, and how to opt-out of information collection by these networks, please visit:,, For more information on how Google Analytics uses data collected through the Site; for more information visit To opt out of Google Analytics cookies, visit and


Our Services are intended for and directed to adults. Our Services are not directed to minors and we do not knowingly collect personal information from children.


We reserve the right to make changes to this Policy. These changes will take effect immediately upon posting. For your convenience, the last updated date of the current Policy will be posted at the top of this page. By continuing to use the Services following such changes, you will be deemed to have agreed to such changes.


You may contact us with questions regarding this Policy and/or our privacy practices by emailing us at You also may write to us at:

Greenback, Inc.
Attention: Privacy Inquiry
307 W 6th St. Suite 209
Royal Oak, MI 48067