A CMU is a service from Greenback that acquires historical data for a connected account. CMUs are an automated service managed by a support engineer to ensure complete and accurate historical data.
When you connect an account on Greenback you are limited to the five most recent transactions and all transactions going forward. To acquire additional historical data, you will need to request a CMU by emailing firstname.lastname@example.org.
When you request a CMU, a support engineer provides you with any limitations on our ability to acquire historical data.
The scope of historical data varies from integration to integration. In most cases, Greenback can acquire multiple years of historical data. There are a few known exceptions to this listed below. If you need to go back in time to get all of your data, simply reach out to email@example.com and request a CMU.
eBay only stores your data for 90 days. However, if your eBay transactions were settled using PayPal, Greenback can back-fill summary level transactions going back three years. PayPal is limited to summary data as it lacks the specific items sold or purchased.
If you need Amazon Seller Central transactions older than 90 days, you need to specifically request historical statements from Amazon before Greenback can fetch those transactions.
If you need your data from Wallmart Seller Marketplace, you are in luck! Greenback is able to go back 180 days to capture all of your transactional activity.
Paid users receive a complimentary CMU of up to 300 historical transactions over the most recent 90 days. You can request additional data at $49 for the first 500 additional transactions and $0.03 per transaction thereafter.
High volume pricing discounts available for CMUs over 10,000 transactions.