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FAQ

Frequently Asked Questions

Frequently Asked Questions
 

How far back can Greenback acquire historical data?

Most Integrations

The scope of historical data varies from integration to integration. In most cases Greenback can acquire multiple years of historical data. There are a few known exceptions to this listed below.

eBay

eBay only stores your data for 90 days. However if your eBay transactions were settled using PayPal, Greenback can back-fill summary level transactions going back 3 years. PayPal is limited to summary data as it will lack the specific items sold or purchased. For assistance on acquiring historical eBay data, please contact Greenback support for assistance.

Amazon Seller Central

If you need Amazon Seller Central transactions older than 90 days, you will need to specifically request historical statements before Greenback can fetch those transactions.

Learn how to request Amazon Seller statement data older than 90 days

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