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Syncing Accounts

Syncing Accounts
 

How often will transactions sync to Greenback?

How often Greenback syncs data from the upstream provider to your Greenback account varies per integration.

For paid subscribers, expense related accounts are synced once per week, and sales related accounts are synced once per day.

Note: Each connected account on Greenback can be configured to sync data on an independent schedule. If you have specific requirements, please contact Greenback support.

Free & Trial Accounts

Greenback users that are on the free plan will see transactions synced once per month.

Manually Syncing an Account

Syncing transactions

Greenback will sync your transactions automatically on a regular basis. You can also sync your latest transaction data to Greenback at anytime using the sync button at the top of each integration page.

Need historical data? Request a "Catch Me Up"

Do you need data prior to signing up with Greenback? Paid plans include a limited set of historical data. Need more? be sure to request an extended "Catch Me Up", starting at $49.00 for the first 500 transactions. Additional historical transactions can be fetched at a cost of $0.03 each. Historical Catch Me Ups are performed by a support engineer to ensure accuracy and completion of data.

Need historical data?

If you require historical data please submit a Catch Me Up request by email at support@greenback.com

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