Your export preferences play an important role in how Greenback exports data to your accounting package. Each connected accounting program will have it's own set of export preferences.
To configure your export preferences choose the accounting tab from the left navigation (calculator icon) and then choose one of the connected accounting files from the list. If you don't have an accounting file connected, you will need to first connect an accounting file.
Greenback gives you the option to configure your export preferences for sales and expenses differently. This gives you the ability to treat expense transactions differently than you would sales transactions. For example, perhaps you want itemize your sales transactions but would prefer to export expenses in summary mode. In this example you would configure your sales export mode to "Itemized" while leaving your expenses export mode set to "Summary".
Greenback allows you to export transactions in one of two ways.
With summary mode, a transaction is exported as a single line item, associated to a single account in your accounting file.
For example, an Amazon expense that consists of 3 different products would be bundled into one expense category. The details of the order, including the description of all 3 items would be combined into the description field for the single line item expense.
With itemized mode, each line item within a transaction is separated and categorized separately.
For example, an Amazon expense that consists of 3 different products would require you to assign an expense category to each of the 3 items within the order.
Note: You may manually override your export preferences when exporting transactions. Configuring your export mode will only define the default method for which you wish to export.
Greenback takes precautions when exporting data to your accounting file by identifying potential transactions that may already exist on your books.
Transactions are marked as potential duplicates based on the transaction amount and the transaction date (within 5 days).
With narrow matching, transactions are marked as potential duplicates based on the transaction amount, transaction date and the reference number (order number, invoice number, etc.).
SKU matching is a great way to automatically map transactions to an appropriate product or service item within your accounting program. In many cases, Greenback will have access to the underlining product SKU associated with your sales and purchases. When a SKU from the upstream provider matches a SKU within your accounting file, Greenback will map the line item to the appropriate product or service during export.
When SKU mappings are disabled, your transactions will be mapped according to your preset export mappings. Preset export mappings are defined automatically within Greenback based on previous exported transactions. If a pre-set export mapping does not exist, you will be prompted to categorize the transaction.
When SKU mappings are enabled, Greenback will first attempt to categorize a transactions using the SKU data from the upstream provider. When a SKU is not present or Greenback is unable to map a SKU to a product/service item, Greenback will attempt to map your transactions based on any pre-set export mappings. If a pre-set export mapping does not exist, you will be prompted to categorize the transaction.
Note at any time, you may override the mappings and categorize a transaction manually.
Greenback gives you the option to itemize ancillary elements within a transaction. One of these items is shipping revenue and shipping costs.
If you do not wish to track shipping, you can choose to allocate the shipping revenue or expense proportionally across all line items in a transaction during export.
Sales Example: - let's assume you sold 3 widgets to a customer at a cost of $15 each and you charged your customer $9.00 for shipping. With proportional shipping configured, each line item on the order would be allocated $3.00 of the shipping revenue for a total of $18 per line item.
Expense Example: - let's assume you purchased 3 books from Amazon at a cost of $6.00 each and Amazon charged you $6.00 for shipping. With proportional shipping configured, each line item on the order would be allocated $2.00 of the shipping expense for a cost of $8.00 per book.
Alternatively, you can choose to export shipping revenue and expenses on it's own line item. This method gives you the ability to associate shipping revenue and expenses to it's own account during export.
Greenback gives you the option to itemize ancillary elements, such as Discounts, within a transaction. Greenback provides 3 methods for handling discounts that may exist within a sales or expense transaction.
With the proportional method all discounts are allocated proportionally across line items during export.
Example: - let's assume you purchased 3 books from Amazon at a cost of $6.00 each and Amazon provided you with a $3.00 discount. With proportional discounts configured, each line item on the order would be allocated a $1.00 discount for a cost of $5.00 per book.
With the line item method all discounts on an order are bundled and exported as a single, grouped line item. This method gives you the ability to associate all discounts to a single account during export.
With the multiple line item method all discounts on an order are provided their own line item during export. This method gives you the ability to associate multiple discounts on an order to different accounts during export.
Sales Example: - let's assume you sold 3 widgets to a customer at a cost of $15 each and you provided your customer with a $3.00 discount and the customer also used a promotion code for an additional $1.00 off. With multiple line items configured, each discount on the order would be allocated it's own account giving you the ability to export the $3.00 discount to a general sales discount category and the $1.00 promotion code to a promotion code discount category.
Managing taxes on your sales and expenses is both easy and robust with Greenback. The tax display setting provides 3 ways to configure how Greenback presents tax items during export.
With auto configured, a tax field will only display if tax is present on the transaction and is greater than zero.
With always configured, a tax field will always be displayed even if tax is not present. The field will either be optional (if there are no taxes present on the transaction) or required during export (if tax is present and greater than zero).
With always required configured, a tax field will always be displayed and required regardless of whether tax is present and greater than zero.
When exporting transactions from Greenback to an accounting program, Greenback will attempt to match a transaction to an existing customer or vendor contact. When a match cannot be made, Greenback will create a new contact within your accounting file during the transaction export process. Greenback can create contacts using one of two methods.
With level 1 contacts, Greenback will match or create the primary contact (Customer/Vendor) based on the source of the transaction (e.g. Amazon, Etsy, Stripe, etc.). Level 1 contacts are recommended if you have a large number of transactions and prefer to keep your contact lists small within your accounting file.
With level 2 contacts, Greenback will match or create a new contact using the secondary contact on the transaction (e.g. your buyer or sellers name). Level 2 contacts are helpful for e-commerce sellers that prefer to associate sales with their customer names within the accounting file. Some accounting packages are designed to handle a smaller numbers of contacts and as such Greenback generally recommends Level 1.