Connect Your Account
Connect your Not On The High Street account to Greenback using the following steps:
Get your Not On The High Street API Token
- Log in to your Not On The High Street admin panel
- Go to Settings > API tokens > Generate token
- Copy the token
Connect to Greenback
- Log in to your Greenback account
- Go to Connect an account > Sales > Not On the High Street > Connect +
- Paste the token
- Click Connect
Greenback currently supports all regions in which Not On The High Street operates.
Catch Me Ups
If you are in need of your historical transactions, Greenback can gather those for you. There are no time limitations for Not On The High Street transactions. Consider VAT liability information for all transactions prior to April 1st, 2021. VAT information is complete for all transactions that occurred from April 1st, 2021 to present.
Learn more about gathering your historical transactions
Greenback gathers all data associated with each transaction from connected integrations. Not On The High Street provides:
- Normal transactions
- Commission fee (MPF)
- Refunds (RFD)
- Shipping address
- Buyer names
- Sales reference IDs for MPFs and RFDs
- Order state (Placed, Declined, Expired)
To properly account for VAT, Greenback deploys a Rounding Error Correction that reflects the grand total of each Not On The High Street transaction.
Not On The High Street data does not include:
- Email addresses
- Billing addresses
- SKU variants
When an order is placed within Not On The High Street, it is considered Open; Greenback will label it as such. Transactions cannot be exported until the order has been accepted through Not On The High Street, essentially marking it as Paid. Only then can transactions be exported. If the seller has either declined or not accepted the order, Greenback will label the transaction as Voided.
All payments and deposits are processed in their respective transactions. Fees and refunds are considered payments, as they reflect funds leaving the seller. Sales are considered deposits, as they reflect funds acquired by the seller.
If you track your inventory through your accounting platform, consider SKU variants when thinking about inventory items. For example, when selling a coffee mug in a variety of colors but the same SKU, Not On The High Street will only account for the SKU, not the color. Selling a blue and red mug of the same SKU will result in a net change of -2 to your inventory.
Tax/VAT is included in the base price of items sold on Not On The High Street. Greenback separates this amount from the transactions for you. Should a discrepancy arise, know that Greenback matches the grand total of the transaction provided by Not On The High Street. When reconciling your Not On The High Street reports to your accounting platform, consider the rounding that takes place to recognize taxes. The “Rounding Error Correction” utilized by Greenback may result in a penny or two being placed with taxes instead of the item price, or vice versa.