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Technical Guide: Shopify

Technical Guide: Shopify

Connect Your Account

Requirements for Connections

In order to use Shopify with Dext Commerce, your account must meet the following requirements:

  • Your account must have Apps & Channels access

Connect your Shopify account to Greenback using the following steps:

  • Log in to your Greenback account
  • Go to Connect an account > Sales > Shopify > Connect +
  • Enter your Shopify shop name into Greenback’s Shop Name Field
  • Click Connect

If you are not already logged into your Shopify store, you are then prompted to log in with your owner credentials. This authenticates the connection between Commerce and Shopify. You are then redirected to Commerce where your most recent transactions begin to sync.

Having trouble connecting? Chances are your branded store name is different from your Shopify shop name needed for establishing your connection to Commerce. For example, “Branded Shop Name” is the marketing name for your store while Shopify (and Commerce for that matter) recognize “”. Use “branded-shop-name-lcc” when connecting Shopify to Commerce.


Still unsure of your shop name? Visit your Shopify site and add “/admin” to the end of the URL. This redirects you to the shop's admin page where you now find “” in the address bar.

Supported Plans

Commerce currently supports all Shopify plans in all regions, including Shopify Point of Sale.

Catch Me Ups

If you are in need of your historical transactions, Commerce can gather those for you. There are no time restrictions on historical Shopify transactions.

Learn more about gathering your historical transactions

Your Data

Commerce gathers all data associated with each transaction from connected integrations. Shopify provides:

  • Normal transactions
  • Refunds
  • Billing address
  • Shipping address
  • Buyer name
  • Buyer email
  • Sales reference IDs
  • SKUs
  • Deposits
  • Payments
  • Discounts
  • Taxes/VAT
  • Shipping

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