Connect Your Faire Account

Connect Your Not On The High Street Account

Updating Your Payment Information

Conveniently update your preferred billing card in app through the settings menu.

Where is my reimbursement in Quickbooks?

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How is my transaction volume calculated?

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Adding SKUs to Stripe Products

Having Greenback fetch SKU data from Stripe products would be so convenient. Well, here's how to make happen.

Greenback is becoming Dext Commerce

Greenback has been acquired and is now Dext Commerce!

Lesson 5 Exporting and Reconciliation

Lesson 4 Working with Your Data

Lesson 3 Connecting Your Accounts

Lesson 2 Connecting Your Accounting Program

Lesson 1 Teams and Inviting Clients

Retirement of the free plan

Starting September 6, 2021 there are a number of changes being implemented to Greenback Free accounts

Why are some of my most recent Amazon Seller transactions missing?

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How to configure Quickbooks Online for Gift Cards

Do you sell gift cards? Learn how to easily track gift card sales and redemptions in QuickBooks

Create a Greenback Account

Export and Publish

step by step guide to export your sales to an accounting program

Best Accounting Practices Squarespace + QuickBooks Online

Greenback is the defacto solution for automating your Squarespace accounting. The following article will help you get started with automated accounting of Squarespace data to QBO.

What Makes Greenback Different

It's not just about moving data from point A to point B. Global commerce is complex.

Can you pull Historical Data from Walmart Seller Marketplace?

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Can Greenback sync my Amazon advertising fees?

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Greenback Announces Decimal as First “Greenback for Pros” Master Partner

Greenback Announces Decimal as First “Greenback for Pros” Master Partner - bringing together advisory firms and their customers on Greenback’s accounting automation platform.

Why are my Walmart Marketplace transactions "open"?

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QuickBooks Help Guide

It is easy to export transactions from Greenback to QuickBooks Online. In this tutorial, we'll see how to export a Sale (invoice) and an Expense (purchase/bill) and post them QuickBooks Online.

Make Tax Digital Post Brexit

Find out what changes Brexit will bring to those selling in the UK.

Make Tax Digital for Stripe Sellers

Learn how Her Majesty’s Revenue and Customs guidance on the upcoming VAT Threshold changes known as "Making Tax Digital" affects your e-commerce business.

Make Tax Digital for Etsy Sellers

Learn how Her Majesty’s Revenue and Customs guidance on the upcoming VAT Threshold changes known as "Making Tax Digital" affects your e-commerce business.

Make Tax Digital for PayPal Sellers

Learn how Her Majesty’s Revenue and Customs guidance on the upcoming VAT Threshold changes known as "Making Tax Digital" affects your e-commerce business.

Make Tax Digital for WooCommerce Sellers

Learn how Her Majesty’s Revenue and Customs guidance on the upcoming VAT Threshold changes known as "Making Tax Digital" affects your e-commerce business.

Make Tax Digital for Big Cartel Sellers

Learn how Her Majesty’s Revenue and Customs guidance on the upcoming VAT Threshold changes known as "Making Tax Digital" affects your e-commerce business.

Make Tax Digital for Square Sellers

Learn how Her Majesty’s Revenue and Customs guidance on the upcoming VAT Threshold changes known as "Making Tax Digital" affects your e-commerce business.

Make Tax Digital for SquareSpace Sellers

Learn how Her Majesty’s Revenue and Customs guidance on the upcoming VAT Threshold changes known as "Making Tax Digital" affects your e-commerce business.

Make Tax Digital for Walmart Sellers

Learn how Her Majesty’s Revenue and Customs guidance on the upcoming VAT Threshold changes known as "Making Tax Digital" affects your e-commerce business.

Make Tax Digital for Shopify Sellers

Learn how Her Majesty’s Revenue and Customs guidance on the upcoming VAT Threshold changes known as "Making Tax Digital" affects your e-commerce business.

Make Tax Digital for Amazon Sellers

Learn how Her Majesty’s Revenue and Customs guidance on the upcoming VAT Threshold changes known as "Making Tax Digital" affects your e-commerce business.

Make Tax Digital for Wix Sellers

Learn how Her Majesty’s Revenue and Customs guidance on the upcoming VAT Threshold changes known as "Making Tax Digital" affects your e-commerce business.

Make Tax Digital for eBay Sellers

Learn how Her Majesty’s Revenue and Customs guidance on the upcoming VAT Threshold changes known as "Making Tax Digital" affects your e-commerce business.

Mark Transactions as Reconciled in Xero

Here is how to mark transactions exported by Greenback as reconciled in Xero.

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How Fintech APIs are Transforming Banking

Fintech APIs are playing a key role in open banking initiatives.

What do businesses really want from their banks?

Business customers are crying out for more frequent and more transparent transactional financial data.

How Greenback is Streamlining the Digital Paper Trail With Mailbox Connect

APIs to fetch emailed receipts from your mailboxes automatically, or alternatively submit RFC822 emails directly to the API

What High definition Data Means for Financial Services

Today there is more and richer financial data available than ever before, but the challenge has become how to properly secure it, and use it to enhance the customer experience, inspire customer loyalty and as a result increase market share.

Can Greenback help with Australian GST taxes for my e-commerce sales?

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Get Started with Expenses

New to Greenback? Start here for a quick walk through on how to use Greenback to automate your expense transactions

Get Started with Sales

New to Greenback? Start here for a quick walk through on how to use Greenback to automate your e-commerce sales

Automate Your eBay Sales with Managed Payments

eBay Managing payments is the new way to sell and get paid on eBay.

Best accounting practices for eBay Managed Payments + QuickBooks

Transitioning to eBay's Managed Payments? Learn how to sync your eBay Managing Payments data with QuickBooks Online.

Best accounting practices for eBay Managed Payments + Xero

Transitioning to eBay's Managed Payments? Learn how to sync your eBay Managing Payments data with Xero.

Can I sync my open Stripe invoices from Greenback to accounting?

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Can Greenback help me "back out" and remove previously exported transactions to my accounting file?

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Access Your Greenback Account

Need help accessing your Greenback account? This guide can help.

How far back can Greenback acquire historical data?

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How often will data sync to Greenback?

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Are sales receipts and invoices created by Greenback in my accounting file numbered sequentially?

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How do I address Etsy sales from the UK and EU that are missing VAT Taxes?

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Why can’t I add a Collaborator?

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How do I account for VAT taxes collected on my eBay sales?

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How many team members can I add to a team?

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Which editions of QuickBooks does Greenback support?

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Does Greenback support QuickBooks Inventory Assemblies and Bill of Materials (BOMs)?

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Does Greenback support billable expenses (bill to customer)?

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How do I resolve the 400 error message “A business validation error has occurred while processing your request.”?

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Will Greenback fetch my Squarespace TEST mode transactions?

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How do I use my actual customer names when exporting transactions to my accounting file?

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Does Greenback support Etsy Payments for Etsy Sellers who sell in multiple countries?

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Does Greenback support Shipping Labels?

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When exporting sales transactions, how are the account drop-down menus populated?

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How do I resolve an “Element contains invalid characters” error message?

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Why are Etsy reports inadequate for accounting purposes?

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Does Greenback support Google Shopping Actions?

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Can I export IIF files from Greenback?

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Can Greenback manage multiple currency balances in PayPal or Stripe?

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Overview of Accounting Terminology

Use this article as a quick reference to terms used by QuickBooks and Xero

The anatomy of a sales export

A quick guide to how Greenback associates your sales transactions to an accounting file

Why are my Amazon Seller transactions "Open"?

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Introduction to Greenback for Pros

Designed specifically for accountants and bookkeepers that need to manage multiple clients on Greenback.

Will Greenback create invoices for my sales transactions?

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Does Greenback support Amazon Fulfillment by Merchant (FBM) and Amazon Seller Fulfilled Prime (SFP)?

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Will Greenback sync third party shipping charges?

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Does Greenback support Amazon Handmade?

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Does Greenback sync Amazon Fresh receipts?

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Does Greenback work with the QuickBooks Online Desktop App for Windows or Mac?

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Does Greenback support Bundles in QuickBooks?

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Will Greenback automatically create products & service items/records in my accounting file?

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The anatomy of an expense export

A quick guide to how Greenback associates your expense transactions to an accounting file

When exporting expense transactions, how are the account drop-down menus populated?

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What payment providers are supported with eBay?

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How does Greenback map sales taxes?

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Introduction to export account mappings

Export mappings are a way for Greenback to associate your transactions to the appropriate accounts in your accounting system.

Connect Your Accounting Program

If you plan to export your sales or expenses to an accounting file such as QuickBooks or Xero, you will need to first connect the file within Greenback.

Manage or Remove Accounting Programs

How to view, manage or remove a connected accounting file on Greenback.

Configure Your Accounting Export Preferences

From Customer/Contact records to SKU matching, your export preferences control how data is exported from Greenback to your accounting file.

Connect Accounts

Learn how to connect your accounts from a growing list of retailers, marketplaces, e-commerce platforms, point of sale systems and payment providers.

Manage Your Connected Accounts

How to rename and manage connected accounts on Greenback.

Sync Accounts

Info regarding the frequency of data syncs between the upstream provider and Greenback. Instructions on how to manually sync data on-demand.

Disconnect Accounts on Greenback

How to disable automatic data sync, disconnect an account or completely delete an account on Greenback.

Historical Data With Catch Me Ups

The Catch Me Up service from Greenback acquires historical data for a connected account.

Filter Your Transactions

Powerful filters let you refine your transactions using a number of parameters including date, transaction type, export status and more.

Search Transactions

Filter your transactions with a flexible and powerful search engine.

E-Commerce Sellers - Prepare Your Accounting File

Global e-commerce is complex. This article will provide an overview of the 3 key tasks necessary to best configure your accounting file for e-commerce transactions.