Help Center
Technical Guide: Shopify
Connect, understand, and optimize your Shopify integration with Greenback.
How are exchange rates calculated?
read more
Technical Guide: Clearpay
Connect, understand, and optimize your Clearpay integration with Greenback.
Technical Guide: Afterpay
Connect, understand, and optimize your Afterpay integration with Greenback.
Technical Guide: Faire
Connect, understand, and optimize your Faire integration with Greenback.
Technical Guide: Amazon Seller Central
Connect, understand, and optimize your Amazon Seller Central integration with Greenback.
Managing Your Client Licenses
Learn more about allocating and removing licenses from the billing menu.
Technical Guide: OnBuy
Connect, understand, and optimize your OnBuy integration with Greenback.
Understanding the Types of Greenback Integrations
Learn more about the types of integrations that Greenback has to offer.
Technical Guide: Walmart Marketplace
Connect, understand, and optimize your Walmart Marketplace integration with Greenback.
How to Configure Xero for Gift Cards
Do you sell gift cards? Learn how to easily track gift card sales and redemptions in Xero
Introduction to Auto Exports
Auto Exports are yet another Greenback feature designed to increase automation for accountants and bookkeepers.
Technical Guide: Not On The High Street
Connect, understand, and optimize your Not On The High Street integration with Greenback.
Introduction to Rollups
Rollups are yet another Greenback feature designed to increase automation for accountants and bookkeepers.
How do I Unarchive Amazon Statements?
Gather your archived Amazon statements from your Amazon account.
read more
How to Address WooCommerce Connection Issues & Errors
Are you having issues connecting to WooCommerce from Dext Commerce? We can help with that.
Updating Your Payment Information
Conveniently update your preferred billing card in app through the settings menu.
How is my transaction volume calculated?
read more
Where is my reimbursement in QuickBooks?
read more
Lesson 1 Teams and Inviting Clients
Adding SKUs to Stripe Products
Having Greenback fetch SKU data from Stripe products would be so convenient. Well, here's how to make it happen.
Lesson 2 Connecting Your Accounting Program
Lesson 3 Connecting Your Accounts
Greenback is becoming Dext Commerce
Greenback has been acquired and is now Dext Commerce!
Lesson 4 Working with Your Data
Lesson 5 Exporting and Reconciliation
Retirement of the free plan
Starting September 6, 2021 there are a number of changes being implemented to Greenback Free accounts
Why are some of my most recent Amazon Seller transactions missing?
read more
How to configure Quickbooks Online for Gift Cards
Do you sell gift cards? Learn how to easily track gift card sales and redemptions in QuickBooks
Create a Greenback Account
Export and Publish
step by step guide to export your sales to an accounting program
Best Accounting Practices Squarespace + QuickBooks Online
Greenback is the defacto solution for automating your Squarespace accounting. The following article will help you get started with automated accounting of Squarespace data to QBO.
What Makes Greenback Different
It's not just about moving data from point A to point B. Global commerce is complex.
Can Greenback sync my Amazon advertising fees?
read more
Greenback Announces Decimal as First “Greenback for Pros” Master Partner
Greenback Announces Decimal as First “Greenback for Pros” Master Partner - bringing together advisory firms and their customers on Greenback’s accounting automation platform.
QuickBooks Help Guide
It is easy to export transactions from Greenback to QuickBooks Online. In this tutorial, we'll see how to export a Sale (invoice) and an Expense (purchase/bill) and post them QuickBooks Online.
Make Tax Digital Post Brexit
Find out what changes Brexit will bring to those selling in the UK.
Make Tax Digital for PayPal Sellers
Learn how Her Majesty’s Revenue and Customs guidance on the upcoming VAT Threshold changes known as "Making Tax Digital" affects your e-commerce business.
Make Tax Digital for Etsy Sellers
Learn how Her Majesty’s Revenue and Customs guidance on the upcoming VAT Threshold changes known as "Making Tax Digital" affects your e-commerce business.
Make Tax Digital for Amazon Sellers
Learn how Her Majesty’s Revenue and Customs guidance on the upcoming VAT Threshold changes known as "Making Tax Digital" affects your e-commerce business.
Make Tax Digital for Square Sellers
Learn how Her Majesty’s Revenue and Customs guidance on the upcoming VAT Threshold changes known as "Making Tax Digital" affects your e-commerce business.
Make Tax Digital for Wix Sellers
Learn how Her Majesty’s Revenue and Customs guidance on the upcoming VAT Threshold changes known as "Making Tax Digital" affects your e-commerce business.
Make Tax Digital for Walmart Sellers
Learn how Her Majesty’s Revenue and Customs guidance on the upcoming VAT Threshold changes known as "Making Tax Digital" affects your e-commerce business.
Make Tax Digital for Shopify Sellers
Learn how Her Majesty’s Revenue and Customs guidance on the upcoming VAT Threshold changes known as "Making Tax Digital" affects your e-commerce business.
Make Tax Digital for SquareSpace Sellers
Learn how Her Majesty’s Revenue and Customs guidance on the upcoming VAT Threshold changes known as "Making Tax Digital" affects your e-commerce business.
Make Tax Digital for Stripe Sellers
Learn how Her Majesty’s Revenue and Customs guidance on the upcoming VAT Threshold changes known as "Making Tax Digital" affects your e-commerce business.
Make Tax Digital for WooCommerce Sellers
Learn how Her Majesty’s Revenue and Customs guidance on the upcoming VAT Threshold changes known as "Making Tax Digital" affects your e-commerce business.
Make Tax Digital for Big Cartel Sellers
Learn how Her Majesty’s Revenue and Customs guidance on the upcoming VAT Threshold changes known as "Making Tax Digital" affects your e-commerce business.
Make Tax Digital for eBay Sellers
Learn how Her Majesty’s Revenue and Customs guidance on the upcoming VAT Threshold changes known as "Making Tax Digital" affects your e-commerce business.
Mark Transactions as Reconciled in Xero
Here is how to mark transactions exported by Greenback as reconciled in Xero.
read more
How Fintech APIs are Transforming Banking
Fintech APIs are playing a key role in open banking initiatives.
What do businesses really want from their banks?
Business customers are crying out for more frequent and more transparent transactional financial data.
How Greenback is Streamlining the Digital Paper Trail With Mailbox Connect
APIs to fetch emailed receipts from your mailboxes automatically, or alternatively submit RFC822 emails directly to the API
What High definition Data Means for Financial Services
Today there is more and richer financial data available than ever before, but the challenge has become how to properly secure it, and use it to enhance the customer experience, inspire customer loyalty and as a result increase market share.
Can Greenback help with Australian GST taxes for my e-commerce sales?
read more
Get Started with Sales
New to Greenback? Start here for a quick walk through on how to use Greenback to automate your e-commerce sales
Get Started with Expenses
New to Greenback? Start here for a quick walk through on how to use Greenback to automate your expense transactions
Automate Your eBay Sales with Managed Payments
eBay Managing payments is the new way to sell and get paid on eBay.
Best accounting practices for eBay Managed Payments + Xero
Transitioning to eBay's Managed Payments? Learn how to sync your eBay Managing Payments data with Xero.
Best accounting practices for eBay Managed Payments + QuickBooks
Transitioning to eBay's Managed Payments? Learn how to sync your eBay Managing Payments data with QuickBooks Online.
Can I sync my open Stripe invoices from Greenback to accounting?
read more
Can Greenback help me "back out" and remove previously exported transactions to my accounting file?
read more
Access Your Greenback Account
Need help accessing your Greenback account? This guide can help.
How often will data sync to Greenback?
read more
How far back can Greenback acquire historical data?
read more
How do I account for VAT taxes collected on my eBay sales?
read more
How do I address Etsy sales from the UK and EU that are missing VAT Taxes?
read more
Are sales receipts and invoices created by Greenback in my accounting file numbered sequentially?
read more
Why can’t I add a Collaborator?
read more
How many team members can I add to a team?
read more
Can Greenback manage multiple currency balances in PayPal or Stripe?
read more
Can I export IIF files from Greenback?
read more
Does Greenback support Google Shopping Actions?
read more
Why are Etsy reports inadequate for accounting purposes?
read more
How do I resolve an “Element contains invalid characters” error message?
read more
When exporting sales transactions, how are the account drop-down menus populated?
read more
Does Greenback support Shipping Labels?
read more
Does Greenback support Etsy Payments for Etsy Sellers who sell in multiple countries?
read more
How do I use my actual customer names when exporting transactions to my accounting file?
read more
Will Greenback fetch my Squarespace TEST mode transactions?
read more
How do I resolve the 400 error message “A business validation error has occurred while processing your request.”?
read more
Does Greenback support billable expenses (bill to customer)?
read more
Does Greenback support QuickBooks Inventory Assemblies and Bill of Materials (BOMs)?
read more
Which editions of QuickBooks does Greenback support?
read more
Will Greenback automatically create products & service items/records in my accounting file?
read more
Does Greenback support Bundles in QuickBooks?
read more
Does Greenback work with the QuickBooks Online Desktop App for Windows or Mac?
read more
Does Greenback sync Amazon Fresh receipts?
read more
Does Greenback support Amazon Handmade?
read more
Will Greenback sync third party shipping charges?
read more
Does Greenback support Amazon Fulfillment by Merchant (FBM) and Amazon Seller Fulfilled Prime (SFP)?
read more
Will Greenback create invoices for my sales transactions?
read more
Introduction to Greenback for Pros
Designed specifically for accountants and bookkeepers that need to manage multiple clients on Greenback.
Why are my Amazon Seller transactions "Open"?
read more
The anatomy of a sales export
A quick guide to how Greenback associates your sales transactions to an accounting file
Overview of Accounting Terminology
Use this article as a quick reference to terms used by QuickBooks and Xero
The anatomy of an expense export
A quick guide to how Greenback associates your expense transactions to an accounting file
Introduction to export account mappings
Export mappings are a way for Greenback to associate your transactions to the appropriate accounts in your accounting system.
How does Greenback map sales taxes?
read more
What payment providers are supported with eBay?
read more
Join the world's most advanced pre-accounting system.
Start a free trial on our growth plan now.
- Start your free trial
- Easy set-up
- Cancel any time